Host has been in the ship agency business since 1923, and we’ve developed a strong reputation for offering REAL solutions and improving efficiency. As agents, we coordinate with many local and international parties for every ship we’re appointed, giving us a worldwide network of relationships throughout the maritime community.
Your goals are our goals. By developing a relationship with each supply chain stakeholder, Host agents are aware of your needs as they develop and change. During each port call, we serve as your eyes and ears, collecting and communicating data based on your goals and offering REAL solutions when needed. Whether that strategy is prompted by a sudden change in plans or unexpected weather, or if it’s a way we’ve found to make your port call more efficient, our agents have the knowledge and experience, and we’re ready to help.
The Host brand of service is easy to recognize in any port. We’re dedicated to meeting your needs and adding value to the standard appointment. Our motivated team is trained, present, commercially aware, and professional at every level.
- Trained: Our agents are knowledgeable and safe. We have a thorough training system and carefully-developed operating procedures. We also encourage continuing education courses, technical classes, and certificate programs.
- Present: From start to finish, every port call is performed personally by a Host agent. We communicate directly with clients and provide leadership on board each vessel.
- Commercially Aware: Our agents are trained to understand the goals of each party involved in a port call. We also develop unique standard operating procedures to ensure each principal gets the best service, tailored specifically for them.
- Professional: We only hire the best. Our agents approach every situation with integrity, always stating the facts and offering REAL solutions when needed.
In addition to the high level of attention we provide as agents, we also offer additional services to add extra value to your appointment.
Host works with the client to determine key performance indicators, then we measure, track, and report on our service.
All agents collect data via a Statement of Facts, but Host is at the forefront of putting data to work for you as a client. Time equals money, and you can’t improve on something unless you measure it.
Clients receive free access to our industry-leading reports that provide valuable market insight. We also broadcast critical information surrounding the ports to keep our clients updated on the latest news.
Our Cargo Services Division has extensive experience in all U.S. and foreign regulations for the preparation and issuance of all relative cargo documents. We also provide onsite supervision to ensure the quality of the operation.